PRIVACY POLICY
This policy sets out the basis on which Gump Ai Limited (together with our subsidiaries, holding company, and affiliates, collectively “we”, “us”, or “our”) collects, uses, and processes personal data from you and how we protect such data.
By visiting our website https://gump.gg (“Site”) or using our platform, you accept and consent to the practices set out below.- Information We Collect
- We may collect and process the following information about you:
- Information you provide to us
- Information you provide by filling in forms on our Site or Platform (including your name, address, email, phone number, payment details, and other personal information).
- Information you provide when you contact us (by phone, email, or otherwise), request support, use certain features, or complete surveys/questionnaires.
- Information we collect about you
- Technical and usage information collected when you visit or interact with our Site or Platform, including IP address, device information, browser type, cookies, and log data.
- Usage data, such as pages viewed, features used, and actions taken on the Platform.
- Information from third parties
- We may receive information about you from business partners, service providers, and other third parties as permitted by law.
- How We Use Your Information
We use your information for the following purposes:
- To provide, operate, maintain, and improve our Platform, products, and services.
- To process your registration, manage your account, and provide customer support.
- To communicate with you about your account, updates, and important notices.
- To personalize your experience and provide relevant content and features.
- To process payments and prevent fraud.
- To conduct research, analytics, and product development.
- To comply with legal obligations and enforce our terms and policies.
Use of Content for AI and Platform Improvement
To help us continually enhance Gump—including features powered by artificial intelligence—we may use User Content and related information to develop, train, and improve our technology, such as our machine learning models and search capabilities. This may apply to content you have shared in the past as well as new uploads. We do not use content from users identified as under the age of 18 for these purposes. If you prefer not to have your content included in these processes, you may opt out at any time by contacting hello@gump.gg or adjusting your account settings.
- Cookies and Tracking Technologies
- We use cookies and similar technologies to provide our services, analyze usage, and personalize content. You can manage your cookie preferences in your browser settings. For more details, see our Cookie Policy (if applicable).
- Data Sharing and Disclosure
- We may share your personal data with:
- Our subsidiaries, affiliates, and group companies.
- Our personnel, agents, advisers, auditors, contractors, payment processors, and service providers who assist in our operations.
- Business partners and counterparties as needed for service delivery.
- Parties under a duty of confidentiality to us.
- Authorities, regulators, or as required by law or regulation.
- Actual or potential transferees in connection with a business transfer, merger, or acquisition.
- We do not sell your personal data to third parties.
- Data Retention
- We retain your personal data only as long as necessary for the purposes described in this policy or as required by law. Data may be archived as long as the purpose for which it was collected still exists. Corporate data is retained for up to 90 days after account closure or inactivity, after which it is permanently deleted unless otherwise required by law or contract.
- Data Security
- We implement industry-standard security measures to protect your personal data from unauthorized access, use, or disclosure. However, no method of transmission over the Internet or electronic storage is completely secure. Use of the Platform is at your own risk.
- International Transfers
- Your personal data may be transferred to and stored at locations outside your country of residence, including jurisdictions that may not have the same data protection laws. We take steps to ensure your data is adequately protected where required by law.
- Your Rights
- You have the right to:
- Check whether we hold personal data about you.
- Access any personal data we hold about you.
- Request correction or deletion of any inaccurate or outdated personal data.
- Withdraw consent to processing (where applicable).
- Opt out of your content being used for AI training and platform improvement.
- To exercise these rights, please contact hello@gump.gg. Requests may be subject to a small administrative fee where permitted by law.
- Children’s Privacy
- Our Platform is not intended for use by children under the age of 18. We do not knowingly collect personal data from minors. If we become aware that we have collected personal data from a minor, we will take steps to delete such information promptly.
- Third-Party Services
- Our Platform may contain links to third-party websites or services. We are not responsible for the privacy practices or content of those third parties. Please review their privacy policies before providing any information.
- Changes to This Policy
- We may update this Privacy Policy from time to time. The “Last Updated” date indicates the latest revision. We will notify users of material changes. Continued use of our Platform after changes take effect constitutes acceptance of the revised policy.
- Contact Us
- If you have any questions about this Privacy Policy or your personal data, please contact us at hello@gump.gg.
Last Updated: 29 May 2025